USCIS launches virtual assistant named Emma after Portuguese descendant Emma Lazarus


    Emma Lazarus

    On December 3, the U.S. Citizenship and Immigration Services launched a virtual assistant named “Emma” on, allowing customers to quickly find accurate information. She answers questions in plain English and navigates users to relevant USCIS web pages.

    • For more details, please Subscribe to our digital edition, or buy the December 4, 2015 paper.